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Counter/Dispatch

Posted Date:  02-12-13

      Location: Yuma - AZ
      Manages Others: No
      Work Availability: Full Time
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

Ahern Rentals is looking for a counter/dispatch person to coordinate our delivery trucks for drop-offs and pick-ups from our customer’s worksites and provide superior service to our customers who call or come into our store.

Essential Duties and Responsibilities

Dispatch:

  • Dispatch drivers throughout local area
  • Coordinate delivery and pick-up of equipment
  • Work with service department to keep trucks maintained
  • Communicate with stores when equipment to be delivered has problems
  • Assign Field Service Technicians to field repairs
  • Answer incoming phone calls and provide customer support
  • Maintain accurate files and log books
  • Other duties, as assigned by Management

Counter:

  • Provide superior customer service, in person and over the telephone
  • Process rental and purchase transactions
  • Filing, data entry, and retrieval of documents
  • Other duties, as assigned by Management

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

Qualifications

  • Must be computer literate, previous experience with RentalMan and AS/400 a plus
  • Previous rental experience a plus
  • Previous cash handling and point of sale experience preferred
  • Must be able to operate 2 way radio
  • Must be able to multitask
  • Must be able to read, write, and speak English
  • Must be able to pass drug test and background check
  • Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)

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