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Counter/Dispatch Clerk

Posted Date:  12-27-13

      Location: Newport News - VA
      Manages Others: No
      Work Availability: Full Time
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

Ahern Rentals is looking for a counter/dispatch person to coordinate our delivery trucks for drop-offs and pick-ups from our customers worksites and provide superior service to our customers who call or come into our store.

Incentive Package includes:

  • Competitive pay
  • Paid Vacation
  • Paid Holidays
  • 401k Retirement Plan
  • Benefits after the first of the month following 90 days will include: Medical, Dental, Vision & Life
  • Supplemental Insurance Options Available
  • Employee and Customer Incentive Bonus Programs

Essential Duties and Responsibilities

    Dispatch:

    • Dispatch drivers throughout local area
    • Coordinate delivery and pick-up of equipment
    • Work with service department to keep trucks maintained
    • Communicate with stores when equipment to be delivered has problems
    • Assign Field Service Technicians to field repairs
    • Answer incoming phone calls and provide customer support
    • Maintain accurate files and log books
    • Other duties, as assigned by Management

    Counter:

    • Provide superior customer service, in person and over the telephone
    • Process rental and purchase transactions
    • Filing, data entry, and retrieval of documents
    • Other duties, as assigned by Management

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

    Qualifications

    • Must be computer literate, previous experience with RentalMan and AS/400 a plus
    • Previous rental experience a plus
    • Previous cash handling and point of sale experience preferred
    • Must be able to operate 2 way radio
    • Must be able to multitask
    • Must be able to read, write, and speak English
    • Must be able to pass drug test and background check
    • Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)

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