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"Their excellent service, equipment and punctuality had been the driving factors for Desert Plastering to continue our business endeavor with Ahern Rentals."

Masonry Division, Desert Plastering, LLC.

"Point Blank Framing is quite pleased to be doing business with Ahern Rental. Our sales rep is always available and very helpful…"

Alice Miller, Point Blank Framing

"Ahern Rentals is dedicated to being a technology leader and to getting the job done right the first time."

Nick Schlumpf, Zones Inc.

"Your locations all over town are conveniently located and your repair shop is first rate. We appreciate your service and hope to have a long customer/client relationship."

David M. Davis, Advanced Demolition Technologies

"When it comes to equipment rentals, my local branch 'rocks' KEEP UP THE GOOD WORK! Thank you."

Manuel Benavides, Boulevard Mall

"Ahern's service is fantastic. They have a tremendous inventory, always delivering what I need when I need it."

Keith Gast, Gast Steel

"They are Jonny on the spot. Service is unbeatable."

Dino Iannucci and Scott Free, Bombard

"Ahern takes care of business better than many other places."

Josh Black, JLG

"It's been a pleasure working with them."

Scott Boivin, Skyjack

"Their staff is organized and they are always thinking ahead. It's fun working with them. I think they're a successful company that will continue to be successful in the future."

Chris Flurer, Sherwin Williams

"The folks at Ahern are true professionals. Ahern is always on top of it!"

Kevin Go, AC/Hughes Supply - Standard Battery

"The folks at Ahern treat us like their number one vendor. They are a real pleasure to do business with."

Tom Creagh, AC/Hughes Supply- Standard Battery

"We could not have completed all the work we have done without the assistance of Ahern Rentals."

Kris Pool, Atlas Mechanical, Inc.

"We have worked with Don Ahern on several projects and have found that he is a great business man and a great force within the community."

Kristin Neuman, APTUS Architecture.

"I take pleasure in doing business with Ahern Rentals, because I know that I am dealing with a stable, reputable and secure firm."

Carlos Avemaria, Buenos Aires A/C & Heating, Inc.

"There is one company however that continually goes above and beyond the call. That company is Ahern. Whether it's generators, fork lifts, rock trucks or excavators, they are our first call when the need arises."

Ken Flippin Jr., Flippin's Trenching

"Thank you so much for bending over backwards for us. You are what 'great customer service' means."

Elizabeth McCafferty, Freeman Marketing Events.

Inside Sales / Counter

Posted Date: 02-05-20
Location: Houston-south - TX
Manage Others: No
Availability: Full Time

We are an equal opportunity employer



To serve as a liaison between Outside Sales Representatives and customers. You will service as a key customer contact and consultant at the branch recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. An associate in this position must have knowledge of construction equipment such as forklifts, scissor lifts, lawnmowers, power washers, etc. is required. Up selling, probing, talent to build customer relationships, understanding various Industrial Markets, convention expertise, and clerical skills are necessary to perform this job.

Essential Duties and Responsibilities:

Inside Sales Support

  • Provide exceptional customer support via phone and email.
  • Assist Outside Sales Team.
  • Account Management for existing customer base.
  • Identify and resolve customer problems and/or needs.
  • Answer customer inquiries regarding new/existing contracts.
  • Answer customer inquiries regarding equipment rates and delivery tracking.
  • Filing, data entry, and retrieval of documents
  • Ability to drive sales and increase of revenue for branch growth
  • Perform other duties as assigned

Counter

  • Process cash, check, and credit card transactions
  • Verification of identity of check and credit card customers
  • Accurately open/close rental contracts
  • Maintain logs of available and down equipment
  • Credit Memos/Discounts
  • Maintain call in phone logs and lost and/or stolen rental logs
  • Coordinate pick-up and delivery of equipment
  • Rates and all ancillary charges
  • Filing, data entry, and retrieval of documents
  • Work effectively with Sales department
  • Perform other duties as assigned

Qualifications:

  • Bachelor’s degree preferred or equivalent experience
  • Exceptional relationship-building skills and self-motivated
  • Proven planning, problem-solving and negotiation skills
  • Strong ability to multitask in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Must be a team player with strong time management skills and attention to detail
  • Ideally, proven presentation skills and a sales orientation
  • Call center or rental counter experience preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. They include frequent sitting, standing, walking, frequent use of a keyboard and computer monitor. Talking for extended periods of time. No heavy lifting is expected, exertion (lift/push/pull) of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment. Ability to communicate with customers, management, sales representatives and other co-workers. Regular use of the telephone and e-mail for communication is essential.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ahern Rentals, Inc. is an Equal Opportunity Employer

 

Ahern Participates in E-Verify Poster

Ahern Right to Work Poster