Job Posting

Certificate OF Insurance Clerk - Lead

Posted Date: 05-03-22
Location: Risk - NV
Manage Others: No
Availability: Full Time

We are an equal opportunity employer

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In this ever-growing industry, we strive to find qualified individuals to join our Ahern team and to continue the Ahern Family traditions as we strive for success in new, innovative ways.
Ahern Rentals is looking for a dependable and efficient Certificate of Insurance Clerk – Lead to determine insurance certificate validity and contact agents and/or customers to resolve invalid certificates, within basic guidelines for routine certificates.

Requirements:
• Minimum of 3-5years experience in customer service or office administration
• Ideal candidate should be very organized, adaptable and be driven to meet deadlines
• Must be able to multi-task efficiently and independently with an outstanding attention to detail
• Strong interpersonal and customer relation skills
• Knowledge of construction equipment a plus
• Strong typing skills and basic computer skills
• Preferred familiarization with insurance certificates

Duties:
• Tasks are assigned as needed and may vary from day to day
• Scan and Index various documents in OnBase
• Process all customer certificates of insurance
• Request revisions for certificates of insurance that do not meet the minimum requirements
• Request expiring certificates of insurance
• Research and process rental protection plan claims
• Work well with internal and external customers
• Open and sort incoming mail
• Responsible for taking phone calls and answering emails on a large volume
• Assist the Risk Department with various clerical and administrative projects as needed
• Manage COI and RPP reports and training
• Ensure the dept has proper coverage for phones/emails


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