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Chat with Ahern Rentals

"Their excellent service, equipment and punctuality had been the driving factors for Desert Plastering to continue our business endeavor with Ahern Rentals."

Masonry Division, Desert Plastering, LLC.

"Point Blank Framing is quite pleased to be doing business with Ahern Rental. Our sales rep is always available and very helpful…"

Alice Miller, Point Blank Framing

"Ahern Rentals is dedicated to being a technology leader and to getting the job done right the first time."

Nick Schlumpf, Zones Inc.

"Your locations all over town are conveniently located and your repair shop is first rate. We appreciate your service and hope to have a long customer/client relationship."

David M. Davis, Advanced Demolition Technologies

"When it comes to equipment rentals, my local branch 'rocks' KEEP UP THE GOOD WORK! Thank you."

Manuel Benavides, Boulevard Mall

"Ahern's service is fantastic. They have a tremendous inventory, always delivering what I need when I need it."

Keith Gast, Gast Steel

"They are Jonny on the spot. Service is unbeatable."

Dino Iannucci and Scott Free, Bombard

"Ahern takes care of business better than many other places."

Josh Black, JLG

"It's been a pleasure working with them."

Scott Boivin, Skyjack

"Their staff is organized and they are always thinking ahead. It's fun working with them. I think they're a successful company that will continue to be successful in the future."

Chris Flurer, Sherwin Williams

"The folks at Ahern are true professionals. Ahern is always on top of it!"

Kevin Go, AC/Hughes Supply - Standard Battery

"The folks at Ahern treat us like their number one vendor. They are a real pleasure to do business with."

Tom Creagh, AC/Hughes Supply- Standard Battery

"We could not have completed all the work we have done without the assistance of Ahern Rentals."

Kris Pool, Atlas Mechanical, Inc.

"We have worked with Don Ahern on several projects and have found that he is a great business man and a great force within the community."

Kristin Neuman, APTUS Architecture.

"I take pleasure in doing business with Ahern Rentals, because I know that I am dealing with a stable, reputable and secure firm."

Carlos Avemaria, Buenos Aires A/C & Heating, Inc.

"There is one company however that continually goes above and beyond the call. That company is Ahern. Whether it's generators, fork lifts, rock trucks or excavators, they are our first call when the need arises."

Ken Flippin Jr., Flippin's Trenching

"Thank you so much for bending over backwards for us. You are what 'great customer service' means."

Elizabeth McCafferty, Freeman Marketing Events.

Counter Sales

Posted Date: 02-12-20
Location: Lake Charles - LA
Manage Others: No
Availability: Full Time

We are an equal opportunity employer



Counter or Customer Service Representatives assist customers with sales and non-sales related issues. This position requires the ability to work with the public, multi task and work in a fast very pace environment. Although selling products and services is not the primary function of a customer service representative, some customer services representatives may provide information that helps customers to make purchasing decisions. Employees of this position must be able to follow directions, communicate information to customers, enter information into computer program and learn about new products and services. These representatives use the information and knowledge at hand to solve problems and may be able to make specific changes as necessary. This is a non-exempt level position.

Essential Duties and Responsibilities:

May or may not include:

  • Assist our valued customers and outside sales representatives.
  • Process cash, check, and credit card transactions
  • Verification of identity of check and credit card customers
  • Accurately open/close rental contracts
  • Maintain logs of available and down equipment
  • Credit Memos/Discounts
  • Maintain call in phone logs and lost and/or stolen rental logs
  • Coordinate pick-up and delivery of equipment
  • Rates and all ancillary charges
  • Filing, data entry, and retrieval of documents
  • Work effectively with Sales department
  • Other duties or tasks may be assigned on an as-needed basis

Organizational Relationships:

Reports directly to the Branch Manager. Assists and coordinates with sales representatives and various departments of the location with employees varying from Service Managers to parts clerks and yard employees.

Qualifications:

  • Must be computer literate, with knowledge in Word and Outlook.
  • Must have knowledge of construction equipment.
  • Ability to pass a drug screen.
  • A customer friendly disposition and a safety first attitude.
  • Ability to lift up to 50 pounds.
  • Must possess a team orientated spirit.
  • Must have a valid drivers license with a clean driving record.

In addition, an employee of this position must have the ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence when necessary.. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Work Environment:

While performing the duties of this job, the employee regularly works in a clean and well lit area with inside environmental conditions. The noise level in the work environment is usually moderate. There will be a substantial amount of incoming calls and walk through traffic from customers and co-workers which, as a result, will present interruptions in daily tasks throughout the day. This position may have to deal with difficult or irate customers, which can be challenging. However, the ability to resolve customers’ problems has the potential to be very rewarding. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. It will be a necessity use computers, keyboards, multi-line telephones, e-mail and other technology extensively in their work.

While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel; and talk and hear. The employee frequently is required to reach with hands and arms. The employee must occasionally lift, push, pull, and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ahern Rentals, Inc. is an Equal Opportunity Employer

Ahern Participates in E-Verify Poster

Ahern Right to Work Poster