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Chat with Ahern Rentals

"Their excellent service, equipment and punctuality had been the driving factors for Desert Plastering to continue our business endeavor with Ahern Rentals."

Masonry Division, Desert Plastering, LLC.

"Point Blank Framing is quite pleased to be doing business with Ahern Rental. Our sales rep is always available and very helpful…"

Alice Miller, Point Blank Framing

"Ahern Rentals is dedicated to being a technology leader and to getting the job done right the first time."

Nick Schlumpf, Zones Inc.

"Your locations all over town are conveniently located and your repair shop is first rate. We appreciate your service and hope to have a long customer/client relationship."

David M. Davis, Advanced Demolition Technologies

"When it comes to equipment rentals, my local branch 'rocks' KEEP UP THE GOOD WORK! Thank you."

Manuel Benavides, Boulevard Mall

"Ahern's service is fantastic. They have a tremendous inventory, always delivering what I need when I need it."

Keith Gast, Gast Steel

"They are Jonny on the spot. Service is unbeatable."

Dino Iannucci and Scott Free, Bombard

"Ahern takes care of business better than many other places."

Josh Black, JLG

"It's been a pleasure working with them."

Scott Boivin, Skyjack

"Their staff is organized and they are always thinking ahead. It's fun working with them. I think they're a successful company that will continue to be successful in the future."

Chris Flurer, Sherwin Williams

"The folks at Ahern are true professionals. Ahern is always on top of it!"

Kevin Go, AC/Hughes Supply - Standard Battery

"The folks at Ahern treat us like their number one vendor. They are a real pleasure to do business with."

Tom Creagh, AC/Hughes Supply- Standard Battery

"We could not have completed all the work we have done without the assistance of Ahern Rentals."

Kris Pool, Atlas Mechanical, Inc.

"We have worked with Don Ahern on several projects and have found that he is a great business man and a great force within the community."

Kristin Neuman, APTUS Architecture.

"I take pleasure in doing business with Ahern Rentals, because I know that I am dealing with a stable, reputable and secure firm."

Carlos Avemaria, Buenos Aires A/C & Heating, Inc.

"There is one company however that continually goes above and beyond the call. That company is Ahern. Whether it's generators, fork lifts, rock trucks or excavators, they are our first call when the need arises."

Ken Flippin Jr., Flippin's Trenching

"Thank you so much for bending over backwards for us. You are what 'great customer service' means."

Elizabeth McCafferty, Freeman Marketing Events.

Rental Counter / Dispatch

Posted Date: 07-06-20
Location: Carlin - NV
Manage Others: No
Availability: Full Time

We are an equal opportunity employer



This position is responsible for the dispatch function, coordinating with drivers, shipping, receiving and delivery truck services. Under direction, assists with the scheduling and routing of equipment deliveries; receives logs and timely dispatches equipment and drivers for jobsite deliveries/pick ups. Some Counter Person responsibilities expected. This is a non-exempt level position.

Essential Duties and Responsibilities:

May or may not include:

Dispatch:

  • Dispatch drivers throughout local City areas
  • Work closely with sales staff in scheduling deliveries and pick ups of equipment
  • Answer incoming phone calls and provide excellent customer support
  • Work with service department to keep trucks maintained
  • Assign drivers deliveries according to delivery time.
  • Dispatch oversized loads to out hauling companies.
  • Communicate with customers/salesmen if delivery will be late, or specific drop off instructions.
  • Communicate with stores about equipment in dispatch, but not assigned unit numbers, trying to be proactive on deliveries.
  • Communicate with stores for instructions when equipment to be delivered has problems.
  • Assign field service technicians to field repairs according to urgency and communicate with customers on what time the tech will arrive.
  • Assign drivers pick up’s according to need of more deliveries/location/age of off rent /need of equipment type
  • Communicate with customers on location of off-rented equipment.
  • Maintain accurate record of driver logs
  • Maintain accurate record of driver DVIR / making sure trucks are safe and maintained / repaired when needed
  • Communicate with repair shops on repairs. Send in estimates for approval / request P.O. from owning store/issue P.O. to repair shop.
  • Make sure all trucks remain legal/State inspection/DOT ready
  • Make sure all drivers take at least a 30 minute lunch per 8 hour shift.
  • Help transfer equipment between cities and communicate with other dispatch managers
  • Keep drivers operational radio’s
  • Assign on call for drivers and field service techs. Reassign when schedules change.
  • Keep up with vacation requests/plan accordingly
  • Manage overtime/Maintain 72 hr pick up’s or less

· Counter:

  • Assist our valued customers and outside sales representatives.
  • Process cash, check, and credit card transactions
  • Verification of identity of check and credit card customers
  • Accurately open/close rental contracts
  • Maintain logs of available and down equipment
  • Credit Memos/Discounts
  • Maintain call in phone logs and lost and/or stolen rental logs
  • Coordinate pick-up and delivery of equipment
  • Rates and all ancillary charges
  • Filing, data entry, and retrieval of documents
  • Work effectively with Sales department
  • Other duties or tasks may be assigned on an as-needed basis

·

Qualifications:

· Must have a positive attitude and be able to handle changes and make quick sound decisions

· Prefer experience in the rental industry.

· Knowledge of rental equipment.

· Knowledge of DOT Laws and regulation.

· Computer Literacy, knowledge of word and excel.

· Excellent customer service. Able to communicate and interact in a positive and professional manner.

· Must be able to operate a forklift

· One year of experience in parts background suggested

· Strong leadership skills

· Must be able to read, write, and speak English.

· Must be able to follow directions.

· Must be able to work basic computer functions.

· Must have knowledge of AS 400 system

· Strong understanding of parts required.

· Must be able to maintain a safe, reasonably clean and organized work environment.

· Good driving record

· Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)

Physical Demands:

Able to lift, push, or pull 50lbs, bend, stoop, squat, reach, kneel, use hands to finger, handle, or feel; and talk and hear. Sit and stand for long periods of time. It will be a necessity use computers, keyboards, multi-line telephones, e-mail and other technology extensively in their work. Specific vision abilities required by this job include close vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ahern Rentals, Inc. is Equal Opportunity Employer

Rental Counter/Dispatch/Full-Time

Ahern Participates in E-Verify Poster

Ahern Right to Work Poster