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Chat with Ahern Rentals

"Their excellent service, equipment and punctuality had been the driving factors for Desert Plastering to continue our business endeavor with Ahern Rentals."

Masonry Division, Desert Plastering, LLC.

"Point Blank Framing is quite pleased to be doing business with Ahern Rental. Our sales rep is always available and very helpful…"

Alice Miller, Point Blank Framing

"Ahern Rentals is dedicated to being a technology leader and to getting the job done right the first time."

Nick Schlumpf, Zones Inc.

"Your locations all over town are conveniently located and your repair shop is first rate. We appreciate your service and hope to have a long customer/client relationship."

David M. Davis, Advanced Demolition Technologies

"When it comes to equipment rentals, my local branch 'rocks' KEEP UP THE GOOD WORK! Thank you."

Manuel Benavides, Boulevard Mall

"Ahern's service is fantastic. They have a tremendous inventory, always delivering what I need when I need it."

Keith Gast, Gast Steel

"They are Jonny on the spot. Service is unbeatable."

Dino Iannucci and Scott Free, Bombard

"Ahern takes care of business better than many other places."

Josh Black, JLG

"It's been a pleasure working with them."

Scott Boivin, Skyjack

"Their staff is organized and they are always thinking ahead. It's fun working with them. I think they're a successful company that will continue to be successful in the future."

Chris Flurer, Sherwin Williams

"The folks at Ahern are true professionals. Ahern is always on top of it!"

Kevin Go, AC/Hughes Supply - Standard Battery

"The folks at Ahern treat us like their number one vendor. They are a real pleasure to do business with."

Tom Creagh, AC/Hughes Supply- Standard Battery

"We could not have completed all the work we have done without the assistance of Ahern Rentals."

Kris Pool, Atlas Mechanical, Inc.

"We have worked with Don Ahern on several projects and have found that he is a great business man and a great force within the community."

Kristin Neuman, APTUS Architecture.

"I take pleasure in doing business with Ahern Rentals, because I know that I am dealing with a stable, reputable and secure firm."

Carlos Avemaria, Buenos Aires A/C & Heating, Inc.

"There is one company however that continually goes above and beyond the call. That company is Ahern. Whether it's generators, fork lifts, rock trucks or excavators, they are our first call when the need arises."

Ken Flippin Jr., Flippin's Trenching

"Thank you so much for bending over backwards for us. You are what 'great customer service' means."

Elizabeth McCafferty, Freeman Marketing Events.

Branch Manager

Posted Date: 08-18-20
Location: Mckinney - TX
Manage Others: Yes
Availability: Full Time

We are an equal opportunity employer



Responsibilities encompasses participation in the personnel processes of the branch staff, including, but not limited to hiring, supervision and evaluation of staff performance and identification of training needs, monitoring assets, maintaining awareness of under-utilized equipment, adherence to and interpretation of Ahern’s policies and procedures for staff members, managing and supervising branch personnel, creating and proposing procedures to the Vice President of Operations and evaluating methods to improve work flow, and regularly exercise discretion and independent judgment. This position requires the Manager to be primarily engaged in workflow supervision and methods, evaluation of branch operations procedures, and analysis to ensure appropriate overall operation.

 

Essential Duties and Responsibilities:

 

Branch Operations Managers are to ensure that Executive Management, Service, Parts, Sales, and other branch office staff have the tools and infrastructure to perform their job and that this infrastructure is kept in working order. This infrastructure includes, but is not limited to:

 

  • Communications/Feedback/Discipline
  • Workstations
  • Completion of daily tasks assigned to staff members
  • Efficiency and expediency
  • Follow through and follow-up
  • Adequate staffing
  • Controlling costs
  • Review and analyze financial data

 

Managers are expected to develop mechanisms (within guidelines) for understanding and deploying Ahern’s practices to the benefit of the organization. Branch Operations Managers are expected but not limited to:

 

  • Promptly respond to accidents/incidents and properly conduct preliminary fact-finding investigations.
  • Comply with monthly location safety meetings and ensure branch activity is conducted safely.
  • Assign primary duties and daily tasks to subordinates.
  • Assists in the completion of staff duties (i.e., writing contracts, dispatching, work orders and inventory, etc.)
  • Have knowledge of operational duties as it relates to the various disciplines.
  • Work with Service Manager to troubleshoot service repair issues, down equipment, ready-line equipment.
  • Perform daily yard and office inspections.
  • Follow security procedures, daily, to ensure the safety of staff members and to safeguard the branch against burglaries and/or vandalism.
  • Inspect daily dispatch activities and prepare and plan for the following business day tasks.
  • In the event an office or parts staff member is not available, the tasks and/or deadlines are to be addressed by the Branch Operations Manager.
  • Work with the service and sales managers to promote and profit from the repair of customer owned equipment.
  • Attend and participate in monthly Operation meetings held by the Vice President of Operations.
  • Conduct branch meetings; cover important problematic areas and identify areas to be improved.
  • Schedule workers according to business demands and economic climates.
  • Ensure facilities are clean and organized.
  • Establish guidelines, performance expectations, and goals for staff members.
  • Provide feedback and periodically evaluate employee performance.
  • Provide advice and counseling and/or instruction to staff members. Consult with Human Resources prior to executing disciplinary measures.
  • Train, evaluate, and follow-up with employees.
  • Manage multiple employees that work outside of the traditional office (i.e., mechanics, drivers, and couriers).
  • Cooperate and work harmoniously with all levels of Management.
  • Complete administrative functions (i.e., financials, time approvals, contracts, compliance questionnaire, bank deposits, cash drawers, counseling notices, track staff members’ attendance, etc.). Maintain current and accurate records and ensure safe and compliant work practices.
  • Actively manage work progress and staff.
  • Incorporate effective communication strategies among Service, Sales, Parts and Transportation.
  • To demonstrate technical selling skills and product knowledge in all areas listed above that allows you to give effective presentation.
  • Have a complete understanding of pricing, proposal procedures, and execute accordingly.
  • Demonstrates the ability to carry on a business conversation with business owners and decision makers.
  • Maximize all opportunities in the process of closing a sale and/or rental resulting from acquired new business.
  • Consults and makes recommendations to prospects and clients of the various resources Ahern Rentals offers
  • Required to drive company vehicle at times
  • Perform other related duties incidental to the work described herein.

 

Branch operation managers are expected to have the ability to interact and cooperate with all company employees. Most of all build trust, value others, communicate effectively, drive execution, foster innovation, collaborate with others, make sound independent decisions, and demonstrate high integrity. Furthermore, maintain professional internal and external relationships that meet our core values.

 

 

Qualifications:

 

  • Good communication skills
  • A working knowledge of computer applications
  • Ability to work well with people is essential
  • Proficient telephonic communications required
  • Competent in assessing customer needs and identifying positive areas of branch improvement and success opportunities
  • Ability to work independently with solid time-management and organization skills.
  • Good driving record
  • Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)

 

Physical Demands:

 

Ability to communicate with customers, management, and other co-workers, both individually and in front of a group is crucial. Regular use of the telephone and e-mail for communication is essential.

 

Sitting, standing, walking, bending, squatting, driving, and talking for extended periods is common.

 

No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment’s and rental equipment.

 

Good reasoning ability is required to solve a wide range of business problems. Able to apply statistical calculations, analysis of variance, and correlate techniques. As well as, understand and utilize financial reports and legal documents to conduct business.

 

Branch Operation Managers must possess the ability to be precise, interpret instructions and specifications, use and maintain tools and equipment, have knowledge of materials, verbally communicate needs of the department to upper management, possess an open-door philosophy with staff members and have computer literacy. Additionally, managers are expected to be able to effectively communicate with Ahern’s English-speaking management, personnel, and customers verbally and in writing, i.e., be able to read, write, and speak English.  The degree of English fluency required of a Service Manager is that which allows you to effectively perform your job duties.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Ahern Rentals Inc. Is an Equal Opportunity Employer

Branch Manager/Full-Time

Ahern Participates in E-Verify Poster

Ahern Right to Work Poster