Service Administrator

In this ever-growing industry, we strive to find qualified individuals to join our Ahern team and to continue the Ahern Family traditions as we strive for success in new, innovative ways. 

Ahern Rentals is looking for a dependable and motivated Service Administrator to join our dynamic team.  Service Administrators are precious commodities to Ahern Rentals. There is a true expectation that that we provide top notch service and equipment.

A Service Administrator's duties require the performance of office tasks directly related to management policies and general business operations for Ahern Rentals.  

Incentive Package includes:

• Competitive pay
• Paid Vacation
• Paid Holidays
• 401k Retirement Plan
• Medical, Dental, Vision & Life
• Supplemental Insurance Options Available

Qualifications for Service Administrator:

• Good communication skills
• Working knowledge of computer applications
• Ability to work well with people is essential
• Proficient telephonic communications required
• Strong time management skills are required to ensure the productivity of the department.
• Good driving record
• Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)

Responsibilities for Service Administrator may include but not limited to:

• Process and disperse work orders
• Report customer damages
• Answer service phone calls
• Dispatch service calls
• Complies with and enforces all shop safety rules.
• Follows proper accident procedures.
• Complies and works with the Warranty department on Warranty and Service Bulletin issues.
• Monitors all reports concerning rental and owned equipment and implements proper solutions to maintenance and service issues.
• Assists the Branch Manager in regulating and approving times.
• Monitors all reports concerning rental and owned equipment.
• Under general direction, provides highly responsible technical and administrative work in ensuring compliance with Ahern Rentals company policies.
• Required to drive company vehicle at times
• Coordinates with the Sales Department.

• Completing monthly service truck inventories.
• Maintains all field service calls.
• Ensures all vehicle files are current, organized, and in compliance with the Department of Transportation.
• Ensures mechanics fill out all paperwork correctly during equipment pre-delivery.
• Collects all pre-delivery paperwork from mechanics.
• Monitors daily yard lists as well as the next day’s rentals.
• Ensures the location is in compliance with all items addressed in the LMS.
• Other duties or tasks may be assigned on an as-needed basis.

APPLY NOW for immediate consideration!