Service Manager
Posted Date: 06-30-22 Location: Benicia - CA Manage Others: No Availability: Full Time
We are an equal opportunity employer
Apply for this position-
- Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)
Responsibilities for Service Manager may include but not limited to:
- Oversees Service Department personnel.
- Complies with and enforces all shop safety rules.
- Follows proper accident procedures.
- Complies with monthly Location SMF.
- Conducts monthly Service Safety Meetings.
- Complies and works with the Warranty department on Warranty and Service Bulletin issues.
- Attends all Service Manager Conference Call Meetings and holds store-level meetings to relay the agenda.
- Involved in recruiting, interview, and new hire processes.
- Monitors all reports concerning rental and owned equipment and implements proper solutions to maintenance and service issues.
- Assists the Branch Manager in regulating and approving times.
- Ensures yard, shop, wash rack, and work areas are organized, clean, and neat.
- Holds weekly meetings with the Branch Manager and Parts Manager to address any issues and follow up.
- Walks yard and shop daily to ensure cleanliness and organization.
- Monitors all reports concerning rental and owned equipment.
- Under general direction, provides highly responsible technical and administrative work in ensuring compliance with Ahern Rentals company policies.
- Required to drive company vehicle at times
- Trains mechanics wash and yard personnel on proper safety procedures for all aspects of their jobs. Including, but not limited to, the following:
- Filling out Scheduled Maintenance Forms (SMF) and rental tags.
- Using the computer and AS400 system (RentalMan).
- Assists with customer repairs and customer damage by creating work order quotes and job-site field repairs.
- Coordinates with the Sales Department.
- Trains Field Service mechanics on proper field service procedures including, but not limited to, the following:
- Stocking service trucks.
- Completing monthly service truck inventories.
- Maintains all field service calls.
- Ensures all vehicle files are current, organized, and in compliance with the Department of Transportation.
- Ensures mechanics fill out all paperwork correctly during equipment pre-delivery.
- Collects all pre-delivery paperwork from mechanics.
- Monitors daily yard lists as well as the next day’s rentals.
- Ensures the location is in compliance with all items addressed in the LMS.
APPLY NOW for immediate consideration!
Job Type - Full-time
Ahern Rentals is an equal opportunity employer.
Apply for this position