Job Posting

Service Manager

Posted Date: 06-30-22
Location: Benicia - CA
Manage Others: No
Availability: Full Time

We are an equal opportunity employer

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  • Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days)


Responsibilities for Service Manager may include but not limited to:

  • Oversees Service Department personnel.
  • Complies with and enforces all shop safety rules.
  • Follows proper accident procedures.
  • Complies with monthly Location SMF.
  • Conducts monthly Service Safety Meetings.
  • Complies and works with the Warranty department on Warranty and Service Bulletin issues.
  • Attends all Service Manager Conference Call Meetings and holds store-level meetings to relay the agenda.
  • Involved in recruiting, interview, and new hire processes.
  • Monitors all reports concerning rental and owned equipment and implements proper solutions to maintenance and service issues.
  • Assists the Branch Manager in regulating and approving times.
  • Ensures yard, shop, wash rack, and work areas are organized, clean, and neat.
  • Holds weekly meetings with the Branch Manager and Parts Manager to address any issues and follow up.
  • Walks yard and shop daily to ensure cleanliness and organization.
  • Monitors all reports concerning rental and owned equipment.
  • Under general direction, provides highly responsible technical and administrative work in ensuring compliance with Ahern Rentals company policies.
  • Required to drive company vehicle at times
  • Trains mechanics wash and yard personnel on proper safety procedures for all aspects of their jobs. Including, but not limited to, the following:
  • Filling out Scheduled Maintenance Forms (SMF) and rental tags.
  • Using the computer and AS400 system (RentalMan).
  • Assists with customer repairs and customer damage by creating work order quotes and job-site field repairs.
  • Coordinates with the Sales Department.
  • Trains Field Service mechanics on proper field service procedures including, but not limited to, the following:
  • Stocking service trucks.
  • Completing monthly service truck inventories.
  • Maintains all field service calls.
  • Ensures all vehicle files are current, organized, and in compliance with the Department of Transportation.
  • Ensures mechanics fill out all paperwork correctly during equipment pre-delivery.
  • Collects all pre-delivery paperwork from mechanics.
  • Monitors daily yard lists as well as the next day’s rentals.
  • Ensures the location is in compliance with all items addressed in the LMS.


APPLY NOW for immediate consideration!

Job Type - Full-time

Ahern Rentals is an equal opportunity employer.

Apply for this position